These Terms of Service explain the rules, responsibilities and conditions that apply when you access the ROI Booster website, contact us, or engage our services.
These Terms of Service ("Terms") govern your use of the ROI Booster website and any services provided by ROI Booster ("ROI Booster", "we", "our", or "us").
By accessing our website, submitting information, scheduling a consultation, requesting an audit, or engaging our services, you agree to comply with these Terms.
If you do not agree with these Terms, you should not use our website or services.
ROI Booster provides eCommerce retention, lifecycle marketing and related digital marketing services.
Depending on the agreed scope of work, our services may include:
The exact deliverables, timelines and responsibilities for paid services may be defined separately in a proposal, statement of work, contract or written agreement.
You must have the legal authority to enter into an agreement with ROI Booster on behalf of yourself or the business you represent.
By engaging our services, you represent that the information you provide is accurate and that you are authorized to make decisions relating to the relevant business, account or brand.
Clients are responsible for providing the information, approvals and access reasonably required for ROI Booster to perform the agreed services.
Delays in providing information, approvals or access may affect project timelines and delivery dates.
Fees for paid services will be communicated through the applicable proposal, invoice, agreement or statement of work.
Unless otherwise agreed in writing, clients are responsible for paying invoices according to the payment terms stated on the relevant invoice or agreement.
Additional services or work outside the agreed scope may require separate approval and additional fees.
Third-party costs such as software subscriptions, advertising spend, platform fees or other external expenses are not included unless specifically stated.
ROI Booster retains ownership of its pre-existing intellectual property, including internal processes, frameworks, templates, systems, methods, know-how, tools and reusable materials.
Ownership or usage rights relating to client-specific deliverables may be defined in the applicable service agreement.
Clients may not reproduce, resell, distribute or commercialize ROI Booster's proprietary materials unless written permission has been provided.
Clients retain ownership of trademarks, logos, product information and other materials they provide to ROI Booster.
During the course of providing services, each party may receive confidential or non-public information belonging to the other party.
ROI Booster will take reasonable steps to protect confidential client information and will not intentionally disclose such information except where necessary to provide the services, where authorized, or where required by law.
Clients should avoid sending passwords or highly sensitive credentials through unsecured communication channels.
ROI Booster may work with or integrate third-party tools and platforms as part of delivering services.
These may include:
Third-party platforms are operated independently and may be governed by their own terms, privacy policies, pricing and availability.
ROI Booster is not responsible for outages, policy changes, account restrictions, technical failures or other actions caused by third-party platforms.
ROI Booster works to improve retention marketing, customer engagement and eCommerce performance, but specific business outcomes cannot be guaranteed.
Marketing results may be influenced by factors outside ROI Booster's control, including:
Examples, case studies or performance figures shown on our website should not be interpreted as a promise that every client will achieve identical results.
Our website and general informational materials are provided for informational and business purposes.
Nothing on the website should be interpreted as legal, tax, financial or accounting advice.
While we aim to keep information accurate and useful, we do not guarantee that all website content will always be complete, current or error-free.
Services may be modified or improved over time.
To the extent permitted by applicable law, ROI Booster will not be responsible for indirect, incidental, special or consequential losses resulting from your use of the website or services.
This may include losses relating to revenue, profits, data, business interruption, third-party platforms or missed commercial opportunities.
Any limitations or remedies applying to a specific client engagement may also be defined in the relevant service agreement.
Either party may terminate paid services in accordance with the termination terms stated in the applicable service agreement, proposal or contract.
ROI Booster may suspend or terminate access to services where reasonably necessary in cases involving unpaid invoices, misuse, unlawful activity, abusive conduct, security concerns or material breach of an agreement.
Obligations that by their nature should continue after termination may remain in effect after the service relationship ends.
ROI Booster may update these Terms from time to time to reflect changes in our services, website, business practices or applicable requirements.
Updated Terms will be published on this page. Continued use of our website after changes are published may constitute acceptance of the updated Terms where permitted by applicable law.
If you have questions about these Terms of Service or ROI Booster's services, please contact us.
